Shipping & Returns Policy
Shipping Information
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
You’ll receive an order confirmation email immediately after purchase and another email with tracking details once your order has shipped.
Shipping Methods & Delivery Times (USA)
Standard Shipping (Free): 3 – 12 business days
International Shipping
At this time, we primarily serve U.S. customers.
Tracking Orders
Every order includes a tracking number so you can monitor your shipment in real time.
Returns & Exchanges
Return Eligibility
You may return items within 7 days of delivery.
“Please ensure you record a video while opening the parcel, as it will be required to claim a refund in case of damage.”
Products must be unused, in their original packaging, and in the same condition you received them.
Proof of purchase (order number or receipt) is required.
Non-Returnable Items
Used products, damaged items (not caused by shipping), or items missing original packaging cannot be returned.
Gift cards and promotional items are non-refundable.
How to Start a Return
Contact us on whatsapp (+92) 305 783 0738
with your order details.
We’ll send you a return authorization and instructions.
Once we receive and inspect your item, we’ll process your refund.